We offer a move-in guarantee to renters who do not view the apartment in person prior to booking and moving in.
If you have booked the room without seeing it in person, you have the option to decide within 24 hours of lease start date that you do not wish to stay in the apartment and you will only be responsible for the $400 holding deposit. The remainder of anything you've paid other than the $400 holding fee (first month's rent and deposit) will be fully refunded. The requirements for 30 day notice on month-to-month leases and paying the full term of lease on fixed term lease will be waved in these cases.
Terms of the Move-In Guarantee:
- You must have not attended a viewing of the apartment prior to booking or moving in
- The decision to leave the apartment must be made within 24 hours of the start date on your lease
- The $400 holding fee is not refundable and will be withheld from the refund
If you would like to take advantage of the move-in guarantee just reach out to customer support within 24 hours of your lease start date.